Frequently Asked Questions

Following the diagnostic procedure, a report will be provided to you. Our reports are prepared by our team of professionals and contain all relevant information for future use. If you have a specific request concerning the report, please communicate it to our specialists during the diagnostic process. For any inquiries regarding an already issued report, we invite you to schedule a consultation with the relevant doctor. To do so, please visit our contact page.

For medical prescription requests, we encourage you to schedule a consultation through the secretary of the relevant doctor. To do so, please visit our contact page. 

In Belgium, reimbursement for consultations is determined based on your health insurance and supplementary coverage. Regarding CEETA, your consultations with the following practitioners may be eligible for reimbursement by your health insurance in Belgium: general practitioners, psychiatrists, and neuropsychologists. To know the amount or for more information, we recommend contacting your mutuelle or private health insurance company.

Patients from France or Luxembourg may be eligible for reimbursement of certain medical consultations. For more information, we recommend inquiring directly with your health insurance or sickness fund.